Privacy Policy

Last updated: November 2025

Introduction

BoBalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter or updates
  • Participate in surveys or provide feedback

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Operating system

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you educational content and updates (with your consent)
  • Improve our website and user experience
  • Analyse website usage and trends
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site.

You can control cookie settings through your browser preferences. Please see our Cookie Policy for more detailed information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website (under strict confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

BoBalance
31 King Street
Cambridge CB1 1LN
United Kingdom
Email: [email protected]
Phone: +44 1223 694 75 28